HI Dan, always good to hear from an old customer. I'm not on the phone anymore but I do monitor cases, questions and reviews and yours caught my eye. Our records indicate you bought this scale prior to August 2015, almost 10 years ago. That's a pretty good life span for a piece of electronics that gets used regularly, maybe constantly, and now should be fully depreciated. I can only assume that it has worked as advertised for more than a few years. All the best, Steve Frei